Customer Service Software

San Jose based company, Support Genie, develops innovative solutions to solve your customer’s complex support issues. Support Genie’s omni-channel customer support platform includes an integrated agent call center and chat solution that can leverage your customer’s smart device or phone to optimize your customer support team. Companies experience a reduction in average resolution time with Support Genie’s intuitive tools with image-based support to automate the support process. Powerful AI chatbot assistant is smart enough to facilitate and understand your customer’s complex issues with a single image or video in real-time and avoid the hassle of phone or email-based support.